When will my order arrive?
Yes by far this is our most frequent question.  Most orders will ship the same day and arrive within 4-5 business days (14-21 days for international orders).  But sometimes we are backordered on a certain item in a certain size or our inventory system is off by a couple units etc.  So check your order status on the Order Status page.  Backorders shouldn’t take more than 14 days, but some rare imports can take up to a month.

My Order says Complete but I never got my order?
If you placed your order in the last couple days, just sit back and wait for another day or two.  If you had your order sent to your office or work or whatever, ask around.  I can’t count the times someone has tried to steal someone else’s order at an office building.  Now if you still can’t find your package or it’s been more than a week since it shipped (two weeks for international orders), then give us a call or send an email as it might have been returned to us as undeliverable, or lost in the mail.  We’ll be happy to take care of it and make everything nice and good again…
 

Can I exchange an item?
Yes visit our Exchange/Returns Page here.

Can I pay by Check/Money Order?
No, all orders have to be placed online, but it’s secure and safe, we guarantee it!

Do you have a catalog?
Not at this time but maybe by Christmas.

Can I change my order after it’s placed?
Maybe?  I know, I know. But that is the best I can offer. Orders are printed and shipped out fairly quickly so if we see your request before it gets packed then you’re likely to get it changed. Just give us a call or send us an email about the change.  But if you wait a day or two then you’re going to have to exchange it, but that’s not a big deal.  If your order status is “Backordered” Then more than likely yes your order can be changed.